ek888's commitment to Responsible Gaming
ek888 believes gaming should be a source of fun — never a burden. We place your safety and well-being as our top priority.
For 21+ only
The ek888 platform strictly operates for users aged 21 and above only. We verify age through identity documents during registration and take every necessary step to prevent access by minors.
Only individuals aged 21 or older may create an account and play games on this platform.
Our tools for your safety
ek888 provides several effective tools to help you stay in control of your gaming. These tools are easy to use and can be activated at any time.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, it takes effect immediately; a 24-hour cooling-off period applies if you want to increase it.
Time-Out Break
Use the time-out feature to take a temporary break from gaming — from 24 hours up to 6 weeks. During this period, no gaming activity will be possible on your account.
Self-Exclusion
If you feel gaming is having a negative impact on your life, choose self-exclusion. It applies for a minimum of 6 months, and your account cannot be reactivated during this time.
Loss Limit
Set a maximum total loss within a set period. Once you reach the limit, you will automatically be removed from the game.
Reality Check
A message will appear on screen at set intervals to remind you of the time and money spent in your session. Consciously track how long you are spending on gaming.
24/7 Support
For any issue, our live chat support team is available around the clock to assist you in Bengali. Feel free to reach out with any questions about responsible gaming.
Signs of Problematic Gaming
When gaming crosses the line from entertainment into a problem, certain common signs appear. If any of the following apply to you, seek help.
- Spending more than your budget and placing more bets to try to recover losses
- Neglecting work, family, or social responsibilities because of gaming
- Trying to cut back or stop gaming but failing to do so
- Taking on debt for gaming or secretly borrowing money from family or friends
- Feeling anxious or irritable when not gaming
- Gaming is affecting your sleep, eating, or mental health
What to do if you have a problem
If you notice any of the signs above, take action without delay. ek888 is always ready to help you.
Contact Support
Reach us via our 24/7 live chat in Bengali or email us at [email protected]. Our team will assist you with complete confidentiality.
Set Limits on Your Account
Go to account settings and set a deposit limit, loss limit, or time-out. These changes take effect immediately.
Choose Self-Exclusion If Needed
If you are experiencing a serious problem, choose the self-exclusion option. Once activated, we will deactivate your account right away.
Seek Professional Help
Gaming addiction is a health issue. Various counselling services are available in Bangladesh where you can get professional support.
Core Principles of Responsible Gaming
At ek888, we follow these core principles to keep every player's experience safe and enjoyable, and we encourage you to follow them too.
Play for entertainment only
Always treat gaming as entertainment — not as a source of income. Before each session, remind yourself that losing is always a possibility. Only bet money you can afford to lose.
Set a budget
Set a fixed budget for gaming each week or month and stick to it. The minimum deposit at ek888 is ৳500. When the budget runs out, end the session rather than reconsidering the limit.
Manage your time
Avoid spending too much time on gaming. Set a specific time limit each day and activate the reality check feature so you are regularly reminded of how long your session has lasted.
Consider your mental state
Avoid gaming when you are stressed, upset, or under the influence of alcohol. Placing large bets or trying to chase losses out of emotion often leads to even greater losses.
Be honest with family and friends
Hiding your gaming activity from loved ones is a warning sign. Talk openly with family and friends about your gaming habits and take their concerns seriously.
Take regular breaks
Avoid long gaming sessions. Take regular breaks, go outside, and spend time with family. Focus on enjoyable activities beyond gaming as well.
How to activate protection tools
You can easily activate the safety tools by logging into your ek888 account. The step-by-step process is outlined below:
Set Deposit Limit and Loss Limit
- Log in to your ek888 account
- Go to the "Account Settings" section
- Click on the "Responsible Gaming" tab
- Select your preferred limit type (daily / weekly / monthly) and set the amount
- Click "Save" and it will take effect immediately
Take a Time-Out Break
- Select the "Time-Out" option in the "Responsible Gaming" section
- Choose your preferred duration — 24 hours, 7 days, 14 days, or 6 weeks
- Confirm — your gaming access will be suspended immediately
Self-Exclusion Request
- For self-exclusion, contact us directly via live chat or email [email protected]
- Our team will deactivate your account for a minimum of 6 months
- Do not attempt to open a new account while exclusion is active — we will detect it and close it
Play safely, enjoy yourself
Enjoy gaming responsibly — all ek888 games and features in one place. We are always here for any help you need.
Questions about Responsible Gaming
Answers to common questions about responsible gaming are provided here.
Need help? We are here for you
Our team is available 24 hours a day, 7 days a week in Bengali for any questions or support related to responsible gaming. Get an instant response via live chat.
Ways to contact us
- Live Chat: Bengali support available 24/7 around the clock
- Email: [email protected]
- All communications are kept completely confidential